Frequently Asked Questions
Everything you need to know about shopping with Showcase
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also log into your Showcase account to view your order history and status.
What should I do if my item arrives damaged?
Please contact our customer support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or a full refund at no additional cost to you.